We have taken great care handling your order and hope you will be pleased with your purchase. If you should not be satisfied, you can return your order within fourteen days after receipt. During this period please handle your purchase and its wrapping carefully and only unwrap and use the product to the extend necessary to judge whether you want to keep the product. If you want to make use of your right of withdrawal, please return your purchase with all delivered accessories and in original condition and packaging according to the instructions below.

RETURN PROCEDURE
If you want to make use of your right of withdrawal, please follow the procedure:

  1. Wrap your items carefully in the original packaging and enclose the packing slip.
    Please note – without enclosed packing slip we may not be able to trace back the sender and we can not guarantee a refund.
  2. Ship your parcel with track & trace postage to

OTZ BV 

Energiestraat 47A  

1411 AS Naarden 

The Netherlands 

From the moment your return is shipped you  will be refunded within fourteen days.