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Return service

We have taken great care handling your order and hope you will be pleased with your purchase. If you should not be satisfied, you can return your order within fourteen days after receipt. During this period please handle your purchase and its wrapping carefully and only unwrap and use the product to the extend necessary to judge whether you want to keep the product. If you want to make use of your right of withdrawal, please return your purchase with all delivered accessories and in original condition and packaging according to the instructions below.
Return Procedure
If you want to make use of your right of withdrawal, please follow the procedure:

  1. Please fill in the given return form.
  2. Wrap your items carefully in the original packaging and enclose the return form. 
    Please note – without enclosed return form we may not be able to trace back the sender and we can not guarantee a refund.
  3. Ship your parcel with sufficient postage to

    OTZ BV 

    Energiestraat 47A  

    1411 AS Naarden 

    The Netherlands 

From the moment your return is shipped you  will be refunded within fourteen days.